Assistant Dean for Academic Advising SOPC Job Description

Job Summary

The Assistant Dean for Academic Advising (ADAA) provides leadership and is responsible for the overall academic advising of current, former, and new students in SOPC. The ADAA serves as SOPC's representative for all academic advising and assists in identifying goals and objectives for student success. The position is responsible for the organization and coordination of all advising procedures, programs and activities in SOPC, and the implementation of policies and procedure for all academic advising of incoming, former, and continuing students in SOPC. The Assistant Dean serves as the key SOPC liaison to the Registrar, Program Chairs, faculty and students (in Cambridge and at the sites of Springfield, Lawrence, Puerto Rico and California), as well as to Enrollment Services, the Office of the Dean of Student Affairs, the Student Navigation Manager, the International Student Office, and the Business Offices, and works with them to enhance the efficiency of the delivery of academic advising services to SOPC students. The Assistant Dean for Academic Advising works collegially with faculty and program chairs in the interviewing of new student applicants, the screening of these applicants, the registration of new students to academic programs and the advising of continuing students. This position is responsible for familiarity with licensure requirements, the implementation of academic policies to fulfill these requirements as well as having responsibility to investigate enhancements to existing advising services of counseling licensure programs in Massachusetts. The Assistant Dean for Academic Advising assists the Dean and program chairs in clarifying new programs and guiding students in their planning to fulfill SOPC and State licensure requirements. This position reports to the Dean of the School of Psychology and Counseling. It may require acting on behalf of the Dean and program chairs when they are unavailable.

Essential Duties/Responsibilities

  • The Assistant Dean of Academic Advising (ADAA) is responsible for conducting Academic Advising Days for incoming students each semester
  • The ADAA is responsible for conducting Admissions group interviews of new SOPC applicants, working closely with Admissions Counselors, interviewing faculty, and SOPC applicants.
  • The ADAA is responsible for participating in SOPC orientation each semester.
  • The ADAA develops and delivers presentations at Information sessions for potential SOPC applicants.
  • The ADAA serves as the point of contact to SOPC students with questions on courses, degree requirements, scheduling, faculty, and academic/administrative policies.
  • The ADAA manages students' questions and issues with courses and faculty and seeks input from the Program Chairs and the Dean to mediate concerns and issues.
  • The ADAA serves as the point of contact to PCs at the regional centers to respond to questions about academic advising.
  • Works collegially with PCs and coordinators to provide comprehensive academic planning services
  • Regularly monitors, assesses, ad reports on the effectiveness of advising services and recommends improvements.
  • Maintains effective relationships with administrative departments that impact academic advising, including enrollment services, registrar, financial aid, transfer credit and student accounts
  • Provides coordination with the Office of Student Affairs to support student retention.
  • Creates individualized, electronic academic plans for SOPC students.
  • Follows up with current and former students on leave on a regular basis, to develop the most effective and appropriate course of study to meet students' personal and professional needs and goals.
  • Assists new and continuing students in the registration process.
  • Maintains records of students who stop-out; contacts them and facilitates the necessary support services for their transition back to SOPC
  • Coordinates transfer credit evaluation processes for students as presented by the Transfer Credit Office
  • In conjunction with PCs and faculty, coordinates the identification, development and evaluation of portfolios for students.
  • Develops and designs Advising and Registration events; assists PCs and faculty at these events to effectively respond to student questions and concerns.
  • Addresses the issue of student 'Holds' to support registration for the following term.
  • In conjunction wit the Dean and PCs, promotes uniform approaches to curriculum implementation and students' development of academic plans.
  • Organizes and participates in new student mandatory academic orientations.

Other Duties/Responsibilities

  • Provides accurate and timely information and makes appropriate referrals as they pertain to student success and retention.
  • Works closely with faculty and PCs in supporting and following up with students who may be at risk (as identified by instructors) by email/phone/face to face meetings.
  • Implements and manages office technology systems and procedures, e.g. templates, databases, spreadsheets, etc.
  • Serves as the School's representative on College-level and School-level committees and task forces when appropriate.
  • Performs other duties as needed (e.g. NEASC and other agency visits preparations).
  • Assists with data for annual reports, statistical reports, and other projects related to academic advising, student performance, and academic reports.

Education & Experience Required

  • The position requires a master's degree in counseling, psychology, education or closely related field.
  • Counseling license preferred.
  • 5-8 years of experience in a senior level position in academic advising or higher education.

Skills & Knowledge Required

  • Demonstrated commitment to the values and mission of the College and to a culturally and socio-economically diverse students population of adult learners
  • Proficiency in the use of technology in advising services e.g. Jenzabar, Exchange, Internet and MSOffice Software.
  • Knowledge of mental health licensure requirements in Massachusetts.
  • Excellent leadership, organizational, communication, customer service, and interpersonal skills required.
  • Must be an effective team player.
  • Behavioral requirement of treating fellow employees, students, and the institution's guests with civility, and to refrain from actions that disrupt the efficient functioning of SOPC and the College.
  • Ability to follow directions, take initiative, complete tasks accurately and accept supervisory input.
  • Ability to manage stress and work under pressure, while multitasking under deadlines.
  • Ability to manage conflicting demands and changing priorities.
  • Ability to supervise and be supervised, giving and accepting constructive criticism.

Physical Effort Required

While performing the duties of this job, the employee is regularly required to sit. The employee is required to talk, hear, and effectively communicate with others in person and in writing. The employee is required to be mobile. Specific vision abilities required by this job include the ability to see others, read documents and organize files. This job requires the employee to spend lengthy periods of time performing computer assisted work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


To apply, please forward cover letter and resume to